Terms and Conditions

Platform Terms and Conditions of Use 990k Valid and Binding

This document outlines the rules, rights, and responsibilities governing the use of the 990k platform. Please read it carefully before registering or using any of our services.

Updated: 1 January 2026  |  Version 3.2

By registering or using the 990k platform, you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of this document, you are not permitted to use 990k's services. We recommend that you save a copy of this document for your own reference.

1 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("Player" or "User") and 990k ("Platform", "We"). This document takes effect as soon as you complete the account registration process, make any deposit, or use any service provided by the 990k platform.

Continued use of the 990k platform following any amendment to these Terms and Conditions constitutes your acceptance of the latest version in effect. It is your responsibility to review this page periodically to ensure you remain compliant with the most current version.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Guidelines of ours, all of which together form a comprehensive agreement between you and 990k.

2 Account Eligibility

To register and use the 990k platform, you must meet all of the following eligibility requirements:

  • Minimum age: You must be at least 18 years of age, or the higher legal age limit set in the jurisdiction of your residence.
  • Legal capacity: You must have full legal capacity to enter into a binding contractual agreement.
  • Non-resident of a restricted region: You do not reside in any jurisdiction where participation in online gaming is prohibited or restricted by local law.
  • One account only: Each player is permitted to hold only one active account. Registering multiple accounts is a serious violation that may result in full account closure and balance freeze.
  • Accurate information: All information you provide during registration must be truthful, accurate, and up to date.

990k reserves the right to request proof of age and identity at any time. If there is reasonable suspicion that a player is underage, the account will be suspended immediately until satisfactory verification is provided. Winnings obtained by players who do not meet the eligibility requirements will not be paid out.

3 Account Registration & Verification

The 990k registration process is designed to be simple and fast. When registering, you are required to provide your full name, active phone number, valid email address, and any other requested details. All information is used solely to verify your identity and protect the security of your account.

The Know Your Customer (KYC) process is conducted by the 990k compliance team as part of our commitment to platform security. You may be asked to submit a copy of your identification document, proof of address, or additional information to complete verification. This process is typically completed within one business day.

  • Your account password must be unique and must not be shared with anyone.
  • 990k will never ask for your password through any communication channel.
  • You are solely responsible for all activities that occur under your account.
  • If you suspect unauthorized access, contact the 990k support team immediately.

4 Deposits & Payments

990k supports a variety of popular deposit methods in Malaysia, including direct bank transfers via Maybank, CIMB Bank, Public Bank, and RHB, as well as e-wallets Touch 'n Go eWallet, GrabPay, and DuitNow QR. All deposits are processed securely using 256-bit SSL encryption.

Deposits must come from an account registered in your own name. 990k does not accept deposits from third parties on behalf of other players. Any attempt to deposit using a payment method that does not belong to you is a violation of these Terms and may result in a freeze of funds.

  • Minimum deposit: RM10 for most payment methods.
  • Daily deposit limit: Set according to account level and adjustable via responsible gaming settings.
  • Processing time: Deposits are typically credited to your account within 1 to 5 minutes after confirmation.
  • Currency: All transactions are processed in Malaysian Ringgit (MYR).

All deposits are non-refundable except under exceptional circumstances as determined by 990k. Please confirm all details before making a deposit.

5 Withdrawal of Wins

990k processes withdrawals quickly and efficiently. Standard withdrawals are completed within 3 to 10 minutes via the same payment method used for the deposit. In some cases requiring additional review, processing time may take up to one business day.

  • Minimum withdrawal: RM30 per withdrawal transaction.
  • Identity verification: First withdrawals or withdrawals exceeding a certain amount require completed KYC verification.
  • Withdrawal method: Funds will be returned to the same bank account or e-wallet used for the deposit, for security purposes.
  • Daily withdrawal limit: Subject to account level and can be reviewed in your account settings.
  • No processing fees: 990k does not charge any fees for standard withdrawals.

990k reserves the right to delay or withhold withdrawals while undergoing security or compliance reviews. Should this occur, our support team will contact you within 24 hours to inform you of the status and any documents required, if applicable.

Withdrawals will not be processed if there is an active bonus balance that has not met the wagering requirements, the account is under review, or suspicious activity is being investigated. Resolve all relevant requirements before submitting a withdrawal request.

6 Bonus & Promotions

990k offers a wide range of exciting promotions for both new and existing members, including welcome bonuses, reload offers, weekly cashback, and festive promotions. Each promotion is subject to specific terms stated on the respective promotions page.

The general terms applicable to all 990k bonuses are as follows:

  • Wagering requirement: Each bonus carries a wagering requirement (e.g., 10x or 20x) that must be fulfilled before any withdrawal can be processed from the bonus balance.
  • Validity period: Bonuses have a clearly stated validity period. Expired bonuses will be forfeited automatically.
  • One bonus at a time: Players may only activate one bonus at a time unless stated otherwise in the promotional terms.
  • Bonus abuse: Any attempt to exploit or abuse the bonus system, including the use of multiple accounts or hedging techniques, will result in bonus cancellation and further action.
  • Right to void: 990k reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

All bonuses are optional. Players may choose to decline any bonus and make a deposit free of bonus conditions. Contact customer support before depositing if you wish to play without a bonus.

7 Game Rules

All games available on the 990k platform use a Random Number Generator (RNG) that has been audited and certified by independent international bodies. This ensures every game outcome is truly random and cannot be manipulated by any party, including 990k itself.

  • Specific rules for each game are displayed within the respective game interface.
  • Game results are final and cannot be disputed unless there is clear evidence of a technical error.
  • If a technical disruption occurs during a gaming session, any affected bets will be returned to the player's account.
  • 990k reserves the right to void games and refund bets in the event of a proven system error.
  • The use of any automated software, bots, or third-party tools to assist gameplay is strictly prohibited.

8 Player Conduct

990k is committed to providing a safe, fair, and enjoyable environment for all players. Players are required to conduct themselves respectfully and comply with all platform rules at all times.

The following behaviour is strictly prohibited and may result in immediate account closure:

  • Fraud, misrepresentation, or any attempt to deceive the platform or other players.
  • Using multiple accounts to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using software or techniques that exploit system vulnerabilities.
  • Any form of threats, harassment, or inappropriate communication directed at staff or other players.
  • Attempting to launder money or use the platform for any illegal activity.

990k cooperates fully with the relevant authorities in investigations related to fraud and money laundering. All suspicious activities will be reported to the appropriate parties in accordance with our legal obligations.

9 Account Closure & Suspension

Players may close their 990k account at any time by contacting the customer support team. Prior to closure, any eligible balance will be refunded to the registered payment method, subject to the applicable withdrawal conditions.

990k reserves the right to suspend or close a player's account without prior notice if:

  • The player has violated any part of these Terms and Conditions.
  • There is suspicion of fraud, money laundering, or illegal activity.
  • The player is unable to verify their identity or age when requested.
  • Multiple linked account registrations have been detected.
  • Account inactive for more than 12 consecutive months.

If an account is closed due to a Terms violation, 990k reserves the right to hold the account balance pending investigation. The outcome of the investigation will determine whether the balance is returned or forfeited.

10 Liability Limit

990k provides its platform and services on an "as is" basis. While we make every effort to ensure the platform operates without interruption, we do not guarantee that our services will always be free from technical errors, disruptions, or downtime.

  • 990k is not liable for any losses arising from technical disruptions, internet connectivity issues, or outages beyond our control.
  • Players are solely responsible for their own gaming decisions.
  • Information available on the 990k platform is for entertainment purposes only and should not be considered financial advice.
  • 990k's maximum liability under any circumstance shall not exceed the total deposits made by the player in the 30 days preceding the incident.

11 Terms Amendment

990k reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to players via a notice on the platform or through the registered email address at least 7 days before the changes take effect, except in urgent circumstances requiring immediate action.

It is your responsibility as a player to review this Terms and Conditions page periodically. Continued use of the 990k platform after the effective date of any amendment constitutes your full acceptance of those changes. If you do not agree with the amendments made, you must cease using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the 990k support team is available to assist you at all times.

  • Live Chat: Available 24/7 directly from the 990k platform.
  • Email: [email protected] (displayed as text only)
  • Telegram & WhatsApp: Contact details are available in the platform's support section.
  • Response time: Under 3 minutes for Live Chat; up to 24 hours for email enquiries.

For account-related issues, please provide your account number and relevant details to help our team process your request faster and more accurately. All communications with the 990k support team are confidential and protected.

Our Commitment

Why Our Terms Are Different from Other Platforms

990k prioritises transparency and fairness in every aspect of the agreement between the platform and its players.

Full Transparency

All bonus terms, withdrawal limits, and game rules are stated clearly and are easy to understand — no confusing fine print or hidden conditions that catch players off guard.

Player Fund Protection

Player funds are held separately from 990k's operational accounts. This ensures your balance remains safe and always accessible regardless of the platform's operational status.

Fair & Transparent Rules

990k Terms are designed to protect the interests of both players and the platform in a balanced manner. We operate on the principle of fairness — what we ask of players is what we hold ourselves to as well.

Fast Dispute Resolution

Should any dispute arise, the 990k compliance team will handle your case within 48 hours. We prioritize a fair resolution that satisfies both parties.

Periodic Updates

990k Terms are updated regularly to reflect legislative changes, platform improvements, and feedback from the player community. You will always have access to the most current and relevant information.

24/7 Compliance Support

The 990k compliance and support team is available to help you understand any part of these Terms at any time. No question is too small for us to take seriously.

Join 990k

Understand Our Terms, Ready to Start Playing at 990k?

Register a free account today and enjoy a safe, fair, and transparent online entertainment experience alongside more than 500,000 Malaysian players who have trusted 990k.

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