Your privacy is our priority. This document transparently explains how 990k collects, uses, stores, and protects your personal information as a player on our platform.
This Privacy Policy describes 990k's personal data management practices and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the 990k platform, you agree to the processing of your personal data as described in this document.
990k takes player privacy seriously. As an online entertainment platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that all information you provide to us is handled with full responsibility, transparency, and security.
This Privacy Policy applies to all users of the 990k platform — including website visitors, registered members, and anyone who interacts with our services via our website, mobile app, or any digital channel we operate. By registering an account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.
We understand that personal data is a valuable asset and every player deserves to know exactly how their information is used. That's why we've written this policy in clear, plain language — not confusing legal jargon.
990k collects various categories of personal data for clearly stated purposes. The following outlines the types of information we collect and how they are obtained:
| Data Categories | Example Information | How Collected |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration form, KYC verification |
| Contact | Phone number, email address | Account registration, profile updates |
| Financial | Bank account number, e-wallet, transaction records | Deposit and withdrawal process |
| Technical | IP address, device type, web browser | Automatically collected upon platform access |
| Behaviour | Game history, wagering habits, session duration | Automatically collected during gameplay |
| Communications | Live Chat records, support emails, feedback | Interactions with the support team |
We do not collect sensitive data categories such as medical information, religious beliefs or political views unless directly relevant to our legal compliance obligations.
Every piece of data collected by 990k has a clear and legitimate purpose. We do not use your data for purposes not stated in this Privacy Policy without first obtaining your consent.
You may unsubscribe from marketing communications at any time by contacting the 990k support team or using the unsubscribe link in our promotional emails. Opting out does not affect essential service communications.
990k processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). For each processing purpose, we rely on one or more of the following bases:
990k does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we do share your data with certain parties under limited circumstances and with strict controls in place:
All third parties that receive your data are bound by strict data processing agreements and are only permitted to use that information for purposes designated by 990k.
990k will not share your personal data with third parties beyond the scope stated above without first obtaining your explicit consent, unless required by law.
The security of your personal data is a top priority at 990k. We implement comprehensive technical and organisational measures to protect your information from unauthorised access, loss, misuse or accidental disclosure.
In the event of a data breach that may affect your rights, 990k will notify you within 72 hours of becoming aware of the incident, in accordance with PDPA requirements.
990k retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:
Upon expiry of the retention period, your data will be securely deleted or anonymised so it can no longer be linked back to you. The deletion process is carried out systematically in accordance with 990k's internal schedule.
990k uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. Continued use of the 990k platform is considered consent to our use of essential cookies.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by 990k. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct or update any inaccurate or outdated personal data.
You may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict the processing of your data under certain circumstances provided by law.
You may request your data in a machine-readable format for transfer to another provider.
To exercise any of the above rights, contact the 990k compliance team via Live Chat or email. We will process your request within 21 business days. In some cases, we may require identity verification before processing your request.
The 990k platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will immediately take steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team immediately.
990k reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Each version of the Privacy Policy will be marked with an updated date at the top of this document.
For material changes, we will notify you via a prominent notice on the platform or by registered email at least 14 days before the changes take effect. Continued use of the 990k platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how 990k handles your personal data, we encourage you to contact us directly. We are committed to addressing every inquiry seriously and thoroughly.
If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory authority in your jurisdiction.
990k treats every privacy-related complaint with the utmost seriousness. All privacy inquiries are handled by our trained compliance officers and are treated with complete confidentiality.
We don't just comply with the law — we go beyond the minimum requirements to ensure your privacy is always protected.
Every piece of data moving between your device and 990k's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
990k's integrated identity verification process ensures that only legitimate players can access the platform — protecting you and the wider player community from fraud.
Your data is stored in data centres protected by multi-layered physical and digital access controls, 24/7 monitoring, and regular backups to prevent data loss.
990k operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our privacy policy is reviewed and updated regularly to ensure ongoing compliance with current legislation.
990k has never and will never sell player personal data to advertisers or third-party data brokers. Your data belongs to you — it is not our business commodity.
The 990k platform undergoes regular security assessments conducted by independent audit firms. This ensures our privacy and security practices consistently meet the latest international standards.
Register today and enjoy an online entertainment platform that is not only fun, but also fully respects your privacy and personal data security.